Rent One Online Service Descriptions |
Rent One
Online Rental Management
Solution
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- Automatic publishing of property listings to your
website
- Easily connect to advertising and travel sites with
RentalAdConnector
- Availability calendars and reservation request forms
- Intuitive reservation process and management dashboard
- Integrated management of leases and long-term rental
properties
- Property "flyer" creation, e-mail campaigns and mailing label
creation
- Flexible pricing engine with seasonal and promotional
pricing
- Automated rental agreement generation and guest
communication
- Professional vendor and owner statements and check
printing
- Owner login/self-service (optional)
- Integrated travel insurance within the reservation
process
- Integrated credit card processing within the reservation and
online*
- Housekeeping scheduling & tracking
- Maintenance and work order management
- Advanced, flexible accounting and reporting certified in North
Carolina
- Year end reporting and automatic 1099 generation
- Tailored to match your unique business needs
- Secure, role-based access to your business from a standard web
browser
* requires Rent One Online RPM merchant account
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Implementation includes system configuration, 4 documents (rental agreement, travel insurance letter, account summary, plus a custom document of your choice that you supply), 2 one hour training sessions and online documentation for using Rent One Online. Additional documents can be developed for a reasonable fee based on your unique needs.
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Professional Website Design Service
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Create or enhance your own rental brand on the Web with a professionally designed website that is integrated with your Rent One Online system. This means no more costly web design services to keep your website up to date and now you can take online bookings and sell profit generating travel services right on your website.
The service includes showing you up to 3 unique design options for your site and once selected, we create a professional website for you via a process that includes up to 3 revision cycles. The service includes development of 10 HTML pages highlighting your business and unique destination. The “properties” portion of your website is automated by Rent One Online providing you with options for Property Search, Property Pages, Online Booking* and Travel Services modules. Advanced design services (Flash, 3rd party content, etc) are available for an additional fee based on your unique needs.
We work with your team and your content to create a site the uniquely reflects your business and your rentals. The entire process from start to finish usually takes 4 weeks to complete provided we receive all inputs and approvals within 1 business day of sending the updates to you for review.
*Online Booking requires Rent One Online “RPM” merchant account
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Integration of services with a customer's website
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If you have recently developed your own website, you can still take advantage of Rent One Online Website services to reduce the cost to maintain your website, take online bookings and sell travel services that make you extra profit.
With Rent One Online Property Search and Property Pages on your site you get full search capabilities, online booking (if desired) and “automatic property listings” – your properties are all published dynamically from your Rent One Online system so your website is always up to date. This service offering includes the integration of any or all of Rent One Online’s Property Search, Property Pages, and Online Booking modules (credit card booking requires Rent One Online “RPM” merchant account).
These modules will be tailored to your site’s color. If you desire additional customization, advanced integration services are available for an additional fee based on your unique needs.
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Data Management
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Data
Import
Service |
Rent
One
Online
will
import
data
from
existing
system(s)
including
selected
owner,
unit,
guest
and
reservation
information
(for
current
and
future
years).
This
allows
rental
managers
to
take
reservations
in
Rent
One
Online
as
early
as
possible. |
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Data
Delivery
Service |
We
know
how
important
your
data
is
to
your
organization.
To
help
you
feel
more
at
ease
trusting
your
valuable
data
with
us,
we're
introducing
our
Data
Delivery
Service.
Each
month
you
will
receive
a full
copy
of
your
data
suitable
for
archiving.
Owner
statements,
vendor
statement,
accounting
reports
and
more are
all
included.
Store
it
along
with
your
backups
of
your
internal
network
so
you'll
always
know
your
data
is
safe
and
secure. |
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Support
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Email
support is provided
for everyone at no
additional charge.
Telephone support is
included if you are
managing more than
50 units. Otherwise
you have the choice
of an hourly or annual
telephone support contract.
Support is provided
from 9am to 5pm Pacific
Time each business
day. |
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Pay-as-you-go,
Hourly
Support |
We
can provide
you with
hourly
support
if you
need it.
There's
nothing
to pay
on sign-up
and if
you need
to call
us we will
bill you
for each
hour of
time used.
All support
is logged
and a minimum
of 1 hour
is registered
on your
first request.
Thereafter
your time
accrues
and we'll
bill you
at the
end of
the month
for any
hours started.
If you've
used 15
minutes
of support
then we'll
bill you
for 1 hour.
If you
use a further
15 minutes
the next
month then
there's
no further
charge.
If you
had used
a further
50 minutes
then you'll
be billed
for another
hour. |
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Annual
Support |
Our
annual
support
package
provides
you with
up to
10 hours
phone
support
each
year.
The support
is paid
up front
during
sign-up
and then
on each
anniversary
until
cancelled. |
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“Rent One Online is the ultimate software product for vacation rental managers. Our staff loves it and, with a cost to us of only $1 per property per month, we are saving tens of thousands of dollars
each year in IT costs”
Hawaii Resort Management
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